Job Description

Application Engineering acts as a technical contact for FAEs, customer service and internal sales teams, collects and reviews requirements and application information, identifies promising business opportunities, proposes solutions and handles the non-standard inquiries in its entirety as Coordinator. Application Engineering also provides required information to create quotes and handles packages comprising different Huber+Suhner products.

Boundaries of responsibilities and interaction with others:

• Initiates and coordinates application engineering projects with the relevant group policies (approval levels)
• Builds and maintains a close relationship with the Sales and Customer Service teams and Application Engineers in the group companies, distributors and agents
• Supports Product Management+Market Management for customer visits to provide customer support and gain knowledge about our customers’ applications Escalates inquiries, if, to the level of the responsible product management (Product Change/New Product Development Process)
• Provides customer input to Product Development projects within Huber+Suhner

Key Responsibilities:

• Handles technical inquiries while providing a high level of support (technical, administrative, etc.) to our customers
• Proposes and quotes “fit for purpose” solutions
• Transfers specific customer needs into appropriate product applications (Design-In).
• Initiates and coordinates application engineering projects
• Coordinates application projects towards Huber+ Suhner's customers
• Remains up-to-date with the latest techniques and technologies
• Represents Huber+Suhner at technical seminars and exhibitions for internal and external product training
• Provides recommendations to key customers with regards to solutions (focusing on differentiations)
• Initiates and supports cost reduction initiatives for existing products (lead @ PM)
• Supports Field Application Engineers who are recommending appropriate Huber+Suhner products to customers.
• Fully understands engineering documentation on applications, specifications and quality matters
• Assists in the exchange of technical information between Field Applications Engineers, Huber+Suhner Astrolab Inc. and other Huber+Suhner group members for all Huber+Suhner products
• Acts as a technical contact for customer service at the sales location
• Maintains customer records Emphasizes product features based on analysis of customers’ needs and on technical knowledge of product capabilities
• Adheres to all regulations and guidelines contained in the Huber+Suhner and Huber+Suhner Astrolab Quality Systems
• Collaborates with sales teams to understand customer requirements, to promote the sale of company products, and to provide sales support
• Confers with customers and engineers to assess equipment needs and to determine system requirements
• Prepares and delivers technical presentations that explain products or services to customers and prospective customers Develops, presents, or responds to proposals for specific customer requirements, including request for proposal responses and industry-specific solutions
• Keeps informed on industry news and trends, products, services, competitors, relevant information about legacy, existing, and emerging technologies, and the latest product-line developments
• Writes technical documentation for products Generates KPI reports Prioritizes pending AE-led quotations
• Performs Designation of Authority (DOA) on quotations according to terms
• Performs all other relevant duties as requested

Qualifications

Required Qualifications:

• Minimum 3 years of experience in a similar technical/sales/customer-oriented position
• Proficiency in Microsoft Office and strong written and verbal communication skills
• Demonstrated problem-solving and critical thinking abilities
• Strong interpersonal skills with ability to negotiate and build relationships
• Detail-oriented with capability to manage multiple priorities and handle stress effectively
• Knowledge of sales principles, customer service, and customer needs assessment

Preferred Qualifications:

• Knowledge of Radio Frequency and Lightning EMP protection devices
• Familiarity with engineering control methods and manufacturing processes
• Knowledge of MIL, NASA, and ESA design and qualification criteria for RF products

Pay Transparency:

• $90,000k - $100,000k annually
• Medical, Dental, Vision Insurance
• Free Gym Membership
• Generous 401k Match
• Quarterly Profit Sharing
• 15-days PTO

Additional Information

All your information will be kept confidential according to EEO guidelines.

Connecting - today and beyond

Addressing people’s needs to be mobile, stay in touch, and feel safe, our technology enables power and data transmission for communication networks, trains and electric vehicles, aerospace and defence systems, industrial applications, and much more. We use decades of expertise to create customised connectivity solutions — always with an attention to quality rooted in our Swiss engineering heritage. We are leaders and pioneers, continuously evolving and innovating to anticipate future needs and opportunities.​ 

As part of our international team, you will work on meaningful challenges, collaborate across cultures and disciplines, and help develop solutions for tomorrow’s world. Your expertise, ideas, and commitment will contribute to innovations that make a difference for our customers, our communities, and future generations.